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Terms and Conditions
- No refunds or credits are available for any reason once a booking is made, due to the postage of the notes booklet.
- There will not be a recording available for participants to access – only the live webinar will be available.
- Bookings can only be made by an individual attendee – group bookings are not available by individuals using the online booking website. This is because an individualised webinar link will be sent to the sole email nominated on the final payment page; therefore, only one attendee can register at a time. Only a single attendee and associated email address can be attached to a bundle booking, and is only applicable to a single transaction through our booking website; Psyched cannot separate bundled tickets for multiple attendees. Teachers wishing to book a school group or pay through a purchase order should email us at book@psyched.net.au Teachers must not purchase tickets through our website on behalf of students; this must be processed via email.
- The webinar can only be viewed live by a single device per paid attendee, using a unique link that will be sent prior to the webinar. You must not share this information with anyone – anyone using the same link will be blocked. Tickets purchased through our website are a license for a single attendee only, and not for use in a group or classroom setting. To verify this, we may ask you to switch on your camera in order to be admitted into the webinar.
- Psyched cannot guarantee the arrival of the lecture notes prior to webinar, and cannot guarantee that, in transit, that these will retain their original quality. Notes will only be sent to Australian addresses, and addresses outside of Victoria will incur an additional postage fee.
- Psyched cannot guarantee the successful delivery of the webinar, due to technical faults on the part of the attendee. Any technical faults on the part of Psyched or Zoom will be addressed to the best of our ability. It is the responsibility of the attendee to ensure that the live webinar can be viewed on their chosen device. Psyched will not offer technical assistance. Psyched will not bear any responsibility for any interruption to the live webinar that results in the inability for it to be accessed.
- Receipt of payment, and therefore, confirmation of your webinar ticket, will be issued immediately after payment. If you do not receive an email confirming your payment in your email inbox within 24 hours, please contact us via email at book@psyched.net.au. A unique webinar link will be emailed a couple of days prior to the webinars. Psyched will not accept any responsibility for attendees that have not received an email confirmation or webinar link – it is the responsibility of the attendee to contact Psyched if they have not received the webinar access link within 24 hours of the webinar commencing. No refunds will be issued for non-attendance of the webinar.
- The recording of any Psyched lecture is strictly prohibited. The copying and dissemination of Psyched revision materials is strictly prohibited and would constitute a breach of copyright law.
- Psyched reserves the right to alter or revoke the advertised program details (such as a change in presenter), without a refund being available. Psyched reserves the right to change the date or time of the revision lecture due to circumstances beyond our control (such as illness of a presenter). No refunds will be made if the rescheduled presentation occurs at a different time on the same day. A partial refund of 50% (minus administration fees) will be processed if the attendee is unable to join if the presentation is rescheduled to a different day, or if the presentation is cancelled.
- Although every effort will be made to cover as much content from the examinable course as possible, this may not always be possible given time constraints. It may not be possible for our presenters to answer each and every question asked in the Q&A, depending on time. Psyched does not take responsibility for any material that is inconsistent with the Victorian Curriculum and Assessment Authority’s exam requirements.
- It is the purchaser’s responsibility to apply any discount available. Psyched will not refund tickets, in part or whole, to individuals or groups who seek reimbursement on the basis of not utilising a discount.
- Psyched reserves the right to cancel bookings that are made in breach of the terms and conditions, including bookings made in breach of discount offer conditions.
- Psyched does not bear any responsibility for any material inadvertently published as a result of interference from third parties.
- If a resend of the webinar notes are required due to the notes not being received, or an incorrect address being provided to Psyched, an additional printing and resend fee of $35 will be charged, as long as the tracking shows that the delivery was unsuccessful. The notes will be dispatched shortly after payment.
- Psyched will not distribute the webinar notes via electronic means (e.g. an emailed PDF) due to copyright restrictions.
- Psyched does not offer an express delivery service.
- No follow-up service regarding the Revision Lecture and associated notes will be provided one month after the presentation date.
- A $25 administration fee will apply to requests for transfer of tickets between sessions, and may be requested here for any available date listed on the form. No transfers can occur between different subjects or to different individuals/postal addresses, due to the postage of the notes booklet. Transfers must be requested more than 24 hours prior to the start time of the session. For any further amendments after this time, where attendance of the originally booked session did not occur, a $40 administration fee will apply.
- We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time.
Contact details
Sales and Event Manager: Luke Anderson
Email: book@psyched.net.au
The VCE Psychology Teachers' Network 